Respecting your privacy is a priority for us. We only request information that is essential for providing the service or information you seek.

Information Collection

On this website, we collect personally identifiable information when you interact with the website, this can include one or more of the following:

• Posting or commenting on articles or posts, or sending emails to us (includes your name and email address).
• Emailing a professional from our list or recommending a professional to a friend (includes your name and email address, and your friend’s details).
• Making a call to a professional using the provided contact number (includes information about the call’s location).
• Completing a self-assessment or test, administered by third parties with their privacy policies linked on the assessment/test pages.
• Subscribing to a publication (includes your name and address).
• Making a purchase; payment information is securely submitted directly to the credit card processor.
• Registering for listing in our directories, which involves collecting necessary information for your profile and additional details for verification or payment.
• Opening an email from us triggers the use of “web beacons” to gauge email responsiveness.
• Additionally, we maintain aggregate site usage logs for analysis, without uniquely identifying individual users. This data may be shared at an aggregate level with third parties.
• Use of Your Information
• We use collected information solely to provide requested services on our website.
• We share information with third parties only when necessary to deliver requested products or services.
• We may use “cookies” for a personalized web experience; if your browser is set not to accept cookies, certain website functions may be affected.
• Third-party advertising companies may collect information during your website visits for personalized ads.
• Clicking on links or ad banners leading to third-party websites subjects you to their privacy policies.
• We do not store or have access to your credit card details on our website. Information is stored on Stripe (https://stripe.com/en-sg)

Your Posted Materials

• Materials posted on the website (articles, posts, directory information, comments) are accessible to other users and are not treated confidentially. While we can remove materials upon request, we cannot ensure their complete removal from external servers.

Limitations

• While we strive to protect your privacy, we cannot guarantee it. We may disclose personal information as required by law or when we believe it’s necessary for legal compliance or law enforcement requests.

Data Access and Erasure

In certain jurisdictions, you can request copies of your personal information or ask for its deletion. We aim to respond within the required time frame. Email [email protected] with the subject line “Personal Data Request” for assistance.

Amendment

• We reserve the right to change this policy as outlined in the website’s Terms of Use amendment policy.